Last updated: June 2026 · Version 1.0
Welcome to TrialScope ("TrialScope" / "we" / "us" / "our"), a company incorporated under the laws of [Country/Region] with its registered address at [Legal Registered Address]. These Terms of Service ("Terms") govern your access to and use of our AI-powered services, including [Brief service description], available at https://trialscope.cloud (the "Service").
By creating an account, subscribing to any plan, purchasing credits, or otherwise using the Service, you confirm that you: (a) are at least 18 years of age; (b) have read, understood, and agree to be bound by these Terms; (c) agree to our Privacy Policy; and (d) are authorized to enter into this agreement on behalf of yourself or any organization you represent.
⚠️ Important: If you do not agree to these Terms, you may not use the Service.
TrialScope provides an AI-powered Chrome extension platform that enables users to search, filter, analyze, and export clinical trial data from ClinicalTrials.gov. The Service is a digital software-as-a-service (SaaS) product delivered via the internet.
The Service is a digital, intangible product. Upon confirmed payment, access is granted immediately. Due to the immediate digital delivery, specific limitations apply to refunds as described in Section 7.
Our Service utilizes third-party AI model providers including StepFun. Service performance and availability may be affected by the operational status of these providers.
To use the Service, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
We offer subscription plans for access to the Service, including monthly and annual options. For current plan details and pricing, please visit https://trialscope.cloud/#pricing.
By providing your payment method and subscribing to a paid plan, you expressly authorize TrialScope to charge your payment method on a recurring basis for the applicable subscription fee. This recurring authorization remains in effect until you cancel in accordance with Section 6.
Prices are exclusive of applicable taxes (including VAT, GST, sales tax) unless otherwise stated.
You may cancel your subscription at any time through:
Cancellation takes effect immediately. A confirmation email will be sent within 10 minutes. Your subscription remains active until the end of the current billing period. Account data is retained for 90 days after cancellation, then deleted.
Due to the immediate and intangible nature of our digital services, subscription fees are generally non-refundable, except as expressly stated below.
Contact us at longxx45@gmail.com with your account email, transaction ID, and reason. Acknowledged within 2 business days; eligible refunds processed within 5–10 business days.
If you believe there is an error in a charge, please contact us at longxx45@gmail.com before disputing with your bank. We commit to responding within 2 business days and resolving confirmed billing errors within 5 business days.
Subject to these Terms, AI-generated content produced in response to your inputs ("Outputs") is owned by you.
By submitting content to the Service ("Inputs"), you grant TrialScope a limited, non-exclusive license to process your Inputs solely to deliver the Service. We do not use your Inputs to train AI models without your explicit consent.
Our Service uses third-party AI model providers including StepFun. We do not guarantee specific output quality and accept no liability for outputs generated by third-party models.
AI-generated content may contain errors or inaccuracies. You are solely responsible for reviewing and verifying Outputs before relying on them.
You agree NOT to use the Service to:
Your use of the Service is governed by our Privacy Policy. Payment card data is processed exclusively by our PCI-DSS certified payment processor (Lemon Squeezy). Account data is retained for 90 days following cancellation, then deleted.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ACCURACY OF AI OUTPUTS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRIALSCOPE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
We may suspend or terminate your account if you materially breach these Terms, we suspect fraudulent activity, or as required by law. If we terminate for reasons other than your breach, we will provide a pro-rated refund for any unused prepaid period. You may delete your account at any time by contacting longxx45@gmail.com.
These Terms are governed by the laws of [Country / State / Region]. Before initiating any formal proceedings, please contact us at longxx45@gmail.com to attempt informal resolution.
We may update these Terms at any time. Material changes will be notified by email at least 14 days before the effective date. Continued use constitutes acceptance.